Privacy Policy

Information We Collect

We collect information in several ways to improve your experience with our site. When you visit our pages about nature trails and park facilities, we automatically gather certain technical data about your browsing patterns. This includes your device type, browser information, pages visited, and the duration of your visits.

If you contact us with inquiries about trail accessibility, group bookings, or special accommodations for older adults, we collect the information you voluntarily provide, such as your name, email address, phone number, and the content of your message. We also use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our forest trail information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our website and services. Your data helps us deliver more relevant content about forest trails suited for older adults, including accessibility features and difficulty levels at Tērvete fairy tale park and surrounding woodland paths.

We analyze usage patterns to understand which trail descriptions, safety information, and facility details are most valuable to our visitors. This helps us optimize our content and ensure we're providing practical information for nature enthusiasts. We also use your contact information to respond to your inquiries promptly and provide updates about seasonal trail conditions or special events. We never sell your personal information to third parties.

Your Rights and Choices

You have the right to access, review, and request corrections to any personal information we hold about you. If you believe your data is inaccurate or incomplete, you can contact us to make updates. You also have the right to request deletion of your personal information, subject to legal and operational requirements.

You can control cookie preferences through your browser settings and choose to opt out of certain tracking technologies. Please note that disabling some cookies may affect the functionality of our website. You can also unsubscribe from any marketing communications at any time by following the unsubscribe instructions in those messages or contacting us directly.

Cookies and Tracking Technologies

We use cookies to remember your preferences, track your browsing behavior, and improve our website's performance. These small text files help us understand how you navigate our trail information and which features matter most to you. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for future visits.

We also use analytics tools to gather anonymous information about visitor patterns and website performance. This data helps us optimize our nature trail descriptions and ensure our accessibility information is clear and comprehensive. Third-party service providers may also use cookies to deliver advertisements or measure advertising effectiveness, but we maintain strict standards for their data handling practices.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses encryption protocols and secure servers to safeguard your data during transmission. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection against all potential security risks.

We limit access to personal information to employees and service providers who need it to perform their duties. All staff members are trained on our privacy practices and required to maintain strict confidentiality. We regularly review and update our security procedures to address emerging threats and maintain compliance with industry standards.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. If you contact us about trail information or bookings, we keep your communication records for a reasonable period to maintain service quality and respond to any follow-up questions. You can request deletion of your data at any time, and we will comply unless legal obligations require us to retain it.

Third-Party Links

Our website may contain links to third-party websites that provide additional information about Tērvete National Park or other nature destinations. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information to them. This policy applies only to our website and the information we directly collect.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take immediate steps to delete such data. Parents or guardians who believe we have collected information about a child should contact us immediately so we can address the situation.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.